Category

Communication

Category

The ability to effectively communicate is a skill that is required in all types of relationships, whether family, work, or community. For a leader or manager, clearly and effectively communicating is not just essential but required. I’m not alone in this belief. According to a 2020 study in project.co, 96% of people think the businesses they deal with could improve when it comes to communication and project management. Another stat revealed that 92% of people have had to repeat a piece of information to two or more people within an organization. Despite the importance of leaders and managers possessing strong communication skills, organizations struggle to communicate effectively. According to HR Technologies, 57% of employees report that they are not being given clear directions, and 69% of managers are not comfortable communicating with the employees in general. As a result of stats like these, there is no shortage of books, research, and blog articles dedicated…

How leaders can forget the importance of email etiquette You are fuming, and if you didn’t know better, you would think that your co-workers could see the smoke billowing from your ears. You’ve just finished reading an email from a partner organization that eloquently lays out how you and your organization are idiots. Of course, the individual wasn’t bold enough to flat out call you an idiot but instead utilized his or her written communication skills to manipulate the wording in such a way that anyone with half a brain could read in between the lines. At least that’s how you read the communication, and as a result, you are ready to give this individual an electronic piece of your mind, and you don’t care who the individual has cc’ed on the message. So you immediately press reply all and begin typing away. After an hour of research, quotations, reviewing…

Pin It